Privacy policy
PRIVACY POLICY
Last updated: 01 Jul 2025
At www.dashingdiva.com.au, we are committed to protecting your privacy as a customer and an online visitor to our website. We use the information we collect about you to maximize the services we provide to you. We respect the privacy and confidentiality of the information you provide and adhere to the Australian Privacy Principles. Please read our privacy policy below carefully.
INFORMATION WE COLLECT FROM YOU
During your visits to our website or use of our products and services, we may collect the following information:
Name, company name, email address, telephone number, SMS number, credit card details, billing address, geographic location, IP address, survey responses, support queries, blog comments, and social media handles (together ‘Personal Data’).
We may also collect SMS numbers and email addresses as part of our communication and marketing efforts to provide updates, promotional content, and transactional notifications. By providing your SMS number or email address, you consent to receive messages related to order updates, promotions, service alerts, and account-related communications.
Our services are not directed to individuals under the age of 18, and we do not knowingly collect Personal Data from anyone under 18. If we become aware that a child under 18 has provided us with Personal Data, we will delete that information as quickly as possible. If you are the parent or guardian of a child and believe they have provided us with Personal Data without your consent, please contact us.
You can review, correct, update, or delete your Personal Data, including SMS and email preferences, by logging into your account or contacting us directly.
HOW WE USE YOUR INFORMATION
Personally Identifiable Information:
We use the information we collect to deliver our services to you, including:
Communicating with you via email, SMS, and other channels.
Providing technical support, notifying you of updates, promotions, and offers, sharing useful content, and measuring customer satisfaction.
Diagnosing problems and offering a personalized website experience.
Marketing Communications:
We may send marketing communications via email and SMS to notify you about new products, special offers, or other information we believe will interest you. These communications will only be sent if you have requested or subscribed to them.
You can opt-out of email marketing by clicking the “unsubscribe” link in our emails.
You can opt-out of SMS communications by replying "STOP" to any SMS we send or contacting us directly.
Non-Personally Identifiable Information:
We also use anonymized and aggregated data to improve our services, including:
Administering our website, producing reports and analytics, and advertising our products.
STORAGE AND SECURITY OF YOUR INFORMATION
We take all reasonable measures to protect the confidentiality of your Personal Data, including SMS and email information, while in our possession or control. All information is stored on secure servers, and credit card information is encrypted before transmission.
If your Personal Data is transferred and processed outside Australia, it will only be transferred to countries with adequate privacy protections.
In case of a security breach compromising your Personal Data, we will notify you promptly in accordance with applicable law.
COOKIES AND PIXELS
Our website uses cookies to analyze traffic, provide social media functionality, and enhance your browsing experience. Cookies and pixels may also be used to serve targeted ads through services such as Google Ads and Facebook.
SHARING YOUR INFORMATION WITH THIRD PARTIES
We do not sell or trade your Personal Data. Your SMS and email information may be shared with third-party service providers for purposes such as:
Sending order updates, promotional messages, and service-related alerts.
Payment processing, product delivery, or other essential business operations.
Third parties receiving this data must adhere to our privacy standards and applicable laws.
DISCLOSURE OF YOUR INFORMATION
We may disclose your Personal Data, including SMS and email information, when required by law, during legal proceedings, or in protecting the rights and safety of www.dashingdiva.com.au, our customers, or third parties.
CHANGE IN PRIVACY POLICY
We reserve the right to modify this policy at any time. Changes will be effective immediately upon posting. Please review this policy periodically for updates.
CONTACT US
If you have any questions or concerns regarding our privacy policy or the handling of your Personal Data, including SMS and email communications, please contact us at info@dashingdiva.com.au. We will respond within 48 hours.